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Privacy Policy

What is “personal data”?

Personal data is the information that identifies you, such as name, home address, e-mail address, mobile number, usernames, user-generated content, financial information.

 

Collection and Processing of Personal Data


MadleineGold’s online store does not collect your personal data unless you have provided it for a specific purpose. For example, when you choose to receive our informative e-mail, when you create an account, when you contact us, when you make purchases through our online store, when you participate in contests and if you have given your consent to edit them.

 

We need the information needed for your best shopping experience (immediate delivery of products you ordered, secure payment of your order and personalized service based on your needs).

Security of your personal data

 

 

The internet traffic between this website and your browser is encrypted and transferred via HTTPS using SSL (Secure Sockets Layer).

 

We are committed to keeping your personal data safe as well as the online transactions. We require, on a contractual basis, any trusted third party handling your personal data on our behalf to do exactly the same.
The SSL Protocol (Secure Sockets Layer) is a global benchmark today for authenticating websites to users and for encrypting data among users and web servers. An encrypted SSL communication involves a process in which information sent by a user to a server is encrypted by the sending software and decrypted only by the receiving software, thus protecting the information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether data has changed during the transfer. In this way, we have the ability to encrypt all your personal information, so that it is not possible for third parties to interfere with it, during its transfer via the Internet. Each time you enter a page where a transaction of data or personal data is to be made, a padlock appears on your screen, which confirms that your transaction is protected.

 

The MadleineGold online store in no way reveals or publicly discloses the personal data and information of the users. Personal data shall be used exclusively for the proper execution of transactions.

 

 

Your rights and choices

It is important to be able to control your personal data

  • You have the right to information
  • You have the right to receive clear, transparent and comprehensible information about how we use your personal data, as well as about your rights
  • You have the right to access
  • You have the right to access personal data that we maintain about you (subject to certain restrictions). We may impose a reasonable charge which takes account of the administrative costs involved in providing such information.
  • You have the right to correction / editing
  • You have the right to ask for your personal data to be corrected if they are incorrect or not up to date and / or fill it in if they are not complete.
  • You have the right to delete
 

In some cases you have the right to request the deletion of your personal data. It should be noted that this is not an absolute right, since we may have legal, commercial or tax reasons to keep your personal data.
You have the right to object to direct marketing, including profiling

 

  • You can unsubscribe at any time or refuse to receive instant promotional notifications. It is easier to do this by clicking the “Delete”(Unsubscribe)link in any e-mail or notification we send you. Alternatively, you can contact us using the contact details listed below. If you wish to refuse the profiling, contact us.
  • You have the right to withdraw your consent for the processing of data made on the basis of consent at any time
  • You may recall your consent regarding the processing of your data by us when such processing is based on your consent. Withdrawal of consent shall not affect the legality of the processing carried out on the basis of consent prior to its withdrawal.
  • You have the right to object to the processing based on legitimate interests
  • You may object to the processing of your data at any time where such processing is based on a legitimate interest.
  • You have the right to file a complaint to a supervisory authority
  • You have the right to contact the data protection authority about MadleineGold data protection practices
  • You have the right to data portability. You have the right to move, copy or transfer data from our database to another one. This only applies to the data you have provided and the processing is based on a contract or on your consent and this processing is done by automated means.
 

 

Communication


In order to ask us questions or if you would like the MadleineGold online store to change or modify your profile, please contact us by sending an e-mail to madleinegoldswim@gmail.com

 

Return Policy


If, for any reason, you find yourself dissatisfied with the product, you have the option to initiate a return within a period of 10 calendar days from the date of receiving the items. The initial exchange, exclusively within Greece, is provided at no additional cost. It is imperative that the product is returned in its original condition, in its original packaging, accompanied by the original receipt; otherwise, it will not be eligible for return. The customer assumes responsibility for the return shipping costs. Items acquired at a discounted rate of 50% or greater, or those from previous collections, are eligible exclusively for alterations.