Place an order – Offer to purchase
The order of the products by the Customer is submitted by completing and sending the special order form that exists in the online store. Prior to the submission of the order, through a special link, the Customer becomes aware of the terms and conditions regarding the sale of the products he wishes to acquire and he, then, selects the activation of the relevant icon “I read and accept the terms and conditions of the purchase” and “Order with obligation to pay”, stating in this way explicitly and unequivocally that prior to the submission of his order, he has obtained in a clear and understandable way knowledge of: The full details of the Company (name, registered office, publicity details, address, telephone, fax, e-mail address) as well as the supplier of the ordered products where applicable,
The main features of the order’s products as described in the online store,
The total price of the products of the order, including VAT, all charges, all additional charges (shipping, delivery or mail) and any other charges, regarding the fact that such additional charges may be required, as well as the stated final price of each product in the online store, does not include shipping costs, which are calculated later in the text of the order, based on the choice of the delivery of the order, The means of payment, delivery, execution, as well as the deadline within which the Company undertakes to deliver the products and any restrictions on delivery and means of payment, The cost of using the means of distance communication for the conclusion of the contract, where this is calculated on the basis of other than the basic tariff charges, The payment obligation by the Customer upon submission of the order, The existence of the Company’s liability in accordance with the articles 534 of the Civil Code for actual defects and lack of agreed properties, the duration of the contract and the terms for its expiration where applicable as well as the minimum duration of the Customer’s obligations under the contract, where applicable, The right of withdrawal from the Customer (conditions, time limit, procedure, exceptions) where applicable and in the event of withdrawal, the charge of the Customer with the direct cost of products’ reimbursement to the Company and the obligation from the part of the Customer, if used, to pay reasonable costs to the Company, whereas, when there is no right of withdrawal based on the Law, the information that the Customer does not have the right of withdrawal or the circumstances in which the Customer loses the right of withdrawal,
Where applicable, the possibility of recourse to an out-of-court grievance and redress mechanism to which the Company belongs as well as the ways to access it. The sending of the order to the Company is a proposal for the purchase of the ordered products and a statement of acceptance of all the charges described in the order. In the absence of information or acceptance by the Company, the customer who has paid the order shall be entitled to a refund of the payment.